The correct name must be on your ticket and will be checked at the gate against your ID - this is a security measure we put in place to avoid ticket fraud. The festival is sold outthis does not impact your being able to claim your birthday ticket. Yes! We are pleased to offer free tickets for birthday ladies and gents! If your birthday falls on Dec 25th, 26th or 27th, All you need to do DM one of our social media accounts and provide your details and a valid driver’s licence / passport to claim your ticket. Private pool, including drying area & lifeguardĬomfortable Seating + IT'S MY BIRTHDAY, CAN I GET A FREE TICKET? The festival program will finish at 10:30pm The festival program will finish at 10:30pm.

+ IS THERE A LIMIT TO HOW MANY TICKETS I CAN BUY? There is no limit on tickets, however no one benefits from buying in bulk as tickets can only be sold for face value or less via Tixel our official resale provider.įestival from Saturday 26th December at 12:00pm Of purchase so that they can re-issue your ticket to the correct email address. You may not have entered the correct email address when purchasing your ticket. + I PAID FOR A TICKET BUT CAN'T FIND MY CONFIRMATION If you have missed out on tickets, please DM our social media accounts and we will do our best to accommodate you. The event has sold out well in advance, so we advise to prepare and get your ticket as early as possible. + WILL TICKETS BE AVAILABLE ON THE GATE? Tickets bought outside of Tixel will not be legitimate. Do not purchase tickets outside of Tixel or exchange funds outside of Tixel for KITF tickets. Make sure to sign up to our pre-sale for early access and discounted tickets! Please join the Tixel waitlist for all official resales once the festival is sold out. For all who purchased their festival ticket online via EventBrite, this is the only channel through which you can transfer your ticket. All tickets can only be transferred for the price they were purchased for, or less plus booking fees. You can also join the waitlist to purchase resale tickets as the festival has sold out. Tixel validates the authenticity of festival e-tickets, buyers/sellers and provides secure methods for payment. To reduce ticket scalping & scamming, we have partnered with Tixel as our exclusive resale partner. + HOW DO I BUY, SELL OR TRANSFER AN EXISTING FESTIVAL TICKET?

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